Hoshizakidoes not let things stop.does not stop.

We keep a chef’s passion for every dish alive.
We keep customers smiling.
We keep the world of food moving.
To keep things running every hour of every day,
without a single day's interruption — that is our job.
Our penguin mark network, spreading across Japan,
is a mark of trust that walks alongside you — faster and closer than anyone else.
All of it, to protect your business.
Hoshizaki does not stop.
Support & Service

Support & Service

Hoshizaki’s commitment extends beyond the product itself.
We provide continuous support after installation through a comprehensive service structure.

01

A Business Network
Covering All of Japan

From Hokkaido in the north to Okinawa in the south, our network of 15 sales companies and approximately 430 locations supports your business nationwide.

A Business Network<br>Covering All of Japan
02

Customer-First Approach

Always standing on our customers’ side, we provide long-term support from product information and consultation through to after-sales maintenance.

Customer-First Approach
03

No.1 Japanese Market Share
The Trusted Hoshizaki Brand

With a 59.1% share in ice makers and 46.4% in commercial refrigerators, Hoshizaki holds the No.1 position in the Japanese domestic market. Here we share some of the feedback we receive from our customers.

Calculation basis: Domestic shipment figures for FY2024 (April–March) from the Japan Refrigeration and Air Conditioning Industry Association (JRAIA) self-reported statistics used as the denominator, with Hoshizaki's reported shipment figures used to calculate domestic market share (%) (by units).

No.1 Japanese Market Share<br>The Trusted Hoshizaki Brand
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